Refund Policy

  1. The payment for service once subscribed by the user is not refundable and any amount paid shall stand appropriated. Refund if any will be at the sole discretion of the Company and it offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the user's card/bank accounts.
  2. The payment for service once subscribed is non-transferable. Any subscription which is paid is being subscribed for that individual and cannot be used for any other profile in his/her family/friends/acquaintances etc.
  3. If a profile is deleted for whatsoever reason then that person’s subscription lapses.
  4. Subscription is co-extensive with the profile and expires as soon as the profile is deleted and cannot be reactivated.
  5.  If we do issue a refund or credit, we are under no obligation to issue the same or similar refund in the future. It shall depend case to case basis.
  6. The payment is done towards using the services and verification purposed and shall not be refunded, unless company decides to do so orin the case of error on company’s part.
  7. If you need further assistance, please contact customer support.
  8. Please pay attention to the following rules which if broken, will result in a permanent banwithout refund:
  1. Anyone found to be using the services under the age of 18 will be banned immediately without refund and your IP address will also be banned.
  2. You have registered as a member solely for the purpose of finding a spouse or you are a parent/ caretaker who has registered on behalf of their child with their permission. You may not assign or otherwise transfer your account to any other person or entity.
  3. You commit to keep all information provided to you/ by other members asprivate and confidential & you will obtain the permission of the member who provided it to you prior to sharing it with a third party.
  4. You will not request money, or any other form of financial assistance, from any member that you meet on this site – any attempt to do so may result in your details being shared with legal teams, lawyers, the Police or any other Government or legal bodies for the purpose of an investigation.
  5. You will not send money or any form of financial asset to any other member that you meet on this site– any attempt to do so may result in your details being shared with legal teams, lawyers, the Police or any other Government or legal bodies for the purpose of an investigation.
  6. You will not organize and will not participate in any funds transfer or any asset transfer arrangement organized by any member you meet on this site– any attempt to do so may result in your details being shared with legal teams, lawyers, the Police or any other Government or legal bodies for the purpose of an investigation.
  7. You will not load or distribute any virus or software which may harm the site or any of its users.
  8. You will not create multiple user accounts for yourself.
  9. You will not post in your profile or communicate through any vulgar language, pictures or content of hurting nature.
  10. You will not post in your profile or communicate through any conversations any material promoting harmful or criminal thoughts, intent or action.
  11. You will not post in your profile or communicate through any conversations any form of harassment, sexual or otherwise, racism, bigotry, violence, invasion of privacy, suggesting, engaging in or enticing other to commit any illegal or immoral acts. Such actions can be followed up and prosecuted as necessary.
  12. You will not send to any member unsolicited mass mails, junk mail, spam mail and chain letters, nor will you send any business information with the intent to engage or sell to other members including asking members to sign up to other websites or any other medium for products and services.
  13. You will not engage in gathering personal information such as email addresses, telephone numbers, addresses, financial information or any other kind of information of our members.
  14. Any profile deemed suspicious or fraudulent will be rejected immediately with a permanent ban and no refund.
  15. Abuse to staff will not be tolerated in any way, shape of form, and will result in a permanent ban without refund.
  16. You agree to include factual information about yourself which is a true and accurate representation of yourself. You may not use fake pictures (actors, actresses, models or any person who is not the actual member.) and any other misleading or untruthful personal Information, such as incorrect full names, misrepresented real age, location, country of residence, country of origin, religion, height, weight, and any other item of personal description can result in a permanent ban without refund.
  17. Any member found to be trying to find ways to evade using our site conversation area and trying to post their personal details to take conversations off the site will be banned without refund.
  18. Any member requesting to take conversations off the website/ app when compatibility has not been established can be subject to a permanent ban without refund.
  19. Please note that all members whether free or subscribedmust adhere to the rules mentioned herein these terms and conditions. Failure to do so can result in a ban without refund.
  20. It is your responsibility to communicate with members in a polite, respectful manner. Rude, offensive, filthy, disgusting or vulgar messages or any other inappropriate messages will result in a permanent ban without refund.